Support
Need help with A2 Business Directory? You're in the right place. We're here to help you get the most out of our platform. Whether you're a business owner listing your company or a customer searching for trusted local providers, this support page answers your most common questions.
Our team reviews every submission to ensure quality and trust. We offer free basic listings, verified badges, and powerful search tools. If you can't find what you need below, contact us directly and we respond within 24 hours.
Here are answers to the most frequently asked questions about using A2 Business Directory.
How do I submit my business to the directory?
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Click the "Submit Business" button in the header or visit https://www.a2directory.com/submit-business. Fill out the form with your business name, address, phone, website, category, and description. Basic listings are 100% free and go live after our team reviews them (usually within 24 - 48 hours).
Is listing my business really free?
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Yes! Every business gets a free basic listing with name, address, phone, website, and description. There are no hidden fees. You can upgrade later to add a verified badge and featured placement but the core listing will always remain free.
How long does it take for my business to appear?
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Our team manually reviews every submission to ensure accuracy and legitimacy. Most listings are approved within 24 - 48 hours. You’ll receive an email when your business is live. If it takes longer, check your spam folder or contact us.
What does the “Verified” badge mean?
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The blue Verified badge shows customers your business has been confirmed by our team (via phone, website, or official documents). It builds trust, increases clicks, and improves your search ranking. During submission, simply check the box labeled “Get Verified Badge” to start the verification process. Our team will contact you within 24–48 hours to verify your details. Once approved, the badge appears automatically on your listing.
How can I edit or update my business listing?
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Simply email us at support@a2directory.com from the email address registered with your business listing. Include the changes you’d like (e.g., new hours, updated phone, photos, services, or contact info). Our team will update your listing within 24 - 48 hours. Once complete, we’ll reply to confirm the update is live.
Why was my business not approved?
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We reject listings that are incomplete, duplicate, or don’t meet our guidelines (e.g., no physical address, spam, or adult content). Fix the issues and resubmit. Most rejections are approved on the second try.
How do I report a fake or incorrect listing?
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Go to the business page and click “Report Listing” at the bottom. Tell us what’s wrong (wrong address, closed business, spam, etc.). Our team investigates within 48 hours and removes invalid entries.
Can I add multiple locations or branches?
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Yes! Submit each location as a separate listing with its own address and phone number. Use the same business name but include the area (e.g., “Joe’s Plumbing – Downtown” vs “Joe’s Plumbing – Westside”). This helps local search accuracy.
How do I improve my ranking in search results?
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Top rankings go to verified, complete, and active listings. To rank higher:
- Get the Verified badge
- Add photos and detailed services
- Encourage customer reviews
- Keep info up to date
- Choose accurate categories
Can I delete my listing?
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Yes. Simply email us at support@a2directory.com from the email address registered with your listing and request removal. We’ll process your request within 24 - 48 hours, though it may take up to 5 working days in rare cases. Once deleted, we’ll send you a confirmation email. Note: Deleted listings cannot be recovered.
Do you support businesses outside my country?
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Yes, we do! When submitting your business, simply provide a clear and detailed description, then select your country, state, city, full address, and area code. We accept businesses from all countries as long as they have a valid physical location. Your listing will be reviewed and approved within 24 - 48 hours.
Who can I contact for press or partnership inquiries?
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